Effective Date: December 22, 2011
Information Voluntarily Provided by Website Visitors
You can visit much of our website without telling us who you are or providing us with other personally identifiable information. Some areas of our website allow you to contact us to ask questions or provide comments. When you communicate with us and request a response, we ask for your name and contact information. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. Some areas of our website may also require that you submit information to access specific content, features, interactive tools, services, or participate in a particular activity. For example, to create an online account or to subscribe to an email newsletter, we may ask for your name, contact information, and perhaps additional information so we can tailor our response to your request. In addition, when you access certain interactive tools or service, you may be asked to provide personally identifiable information. You may always choose not to provide the requested information, but then you may not be able to participate in the particular activity that requires the information.
Use, Disclosure, and Removal of Your Personally Identifiable Information That You Provide Voluntarily
Update and Correction of Personally Identifiable Information
When we collect personally identifiable information from you, such as your name, postal address, email address, etc., you may tell us that you do not want it used for further marketing contact and we will respect your wishes. You can update your marketing options via opt-out instructions at the bottom of any email from us or, if you have registered for the website, via the Profile Update feature.
Use and Disclosure of Non-Personally Identifiable Information
Mead Johnson Nutrition will not treat as confidential any information that you provide that is not personally identifiable, such as questions, comments, ideas, or suggestions. You should be aware that Mead Johnson Nutrition will be free to disclose through any reasonable means and use for any internal marketing, internal research, or customer service purposes, such information in its sole discretion. By providing such information to Mead Johnson Nutrition, you understand and agree that no relationship has been created between Mead Johnson Nutrition and you, and Mead Johnson Nutrition has no obligation to you whatsoever regarding that information.
We also allow third-party companies, including AddThis, to collect certain anonymous information when you visit our website. These companies may use non-personally identifiable information during your visits to this and other websites to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. A web beacon is a clear image or pixel tag in Graphics Interchange Format (GIF) that we (as well as other companies) place on pages of our website to allow Internet advertising or audience measurement companies to help us analyze our advertising campaigns and general usage patterns of visitors to our websites.
If you prefer that we do not collect non-personally identifiable information about your website visits for the purpose of delivering targeted advertising, you may opt-out by visiting the AddThis website and clicking on the "Opt-Out" button. You can also learn more about this behavioral advertising practice and opt-out of targeted advertising delivered by multiple ad networks at the Network Advertising Initiative.
Web Server Logging and IP Addresses
With or without cookies, our websites keep track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage on the whole and to determine which areas of our websites users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used by Mead Johnson Nutrition for statistical reporting.
Transfer of Control
Circumstances may arise where we decide to reorganize or divest part or all of our business or a line of our business, including our information databases and websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that the personally identifiable information of our customers will be protected appropriately.
If you contact us regarding your experience with using any of our products, we may use the information you provide in submitting reports to the U.S. Food and Drug Administration, and as otherwise required of us by law or governmental audit. We may also use the information to contact your healthcare professional to follow up regarding an unexpected event involving the use of any one of our products. You understand that to comply with the law, Mead Johnson Nutrition may not be permitted to comply with your request to amend or remove personally identifiable information that was provided to Mead Johnson Nutrition by a healthcare professional or a consumer regarding an adverse event or reaction involving medicine or medical devices.
In rare situations, we may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts, or regulatory authorities. Mead Johnson Nutrition will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any health-related personally identifiable information they receive.
Privacy Policies Governing Linked Websites
Online Privacy for Children
Mead Johnson & Company, Fourth Floor, 2701 Patriot Blvd., Glenview, IL, 60026 USA
1-800-BABY123 (M-F 7 am - 7 pm CST/CDT, S 8 am - 4:30 pm CST/CDT)
Email: [email protected]
If you have any questions please contact us at 1-800-BABY123.